{"data":{"id":"2025-119631","eFormId":"92307507-4e05-4f7d-afb3-274289f6d68f","procedureId":"f497eee2-9988-4ddd-8f66-46fd49779235","heading":"Kunngj\u00f8ring av kontraktstildeling for konkurranse Anskaffelse av IKT-l\u00f8sning for kontaktsenter","description":"Bergen kommune har anskaffet en ny digital l\u00f8sning for kontaktsenter for bruk i Bergen kommune. Anskaffelsen er inng\u00e5tt\u00a0som\u00a0avtale om\u00a0l\u00f8pende tjenestekj\u00f8p over internett, \"as-a-service\" leveranse, og omfatter etablering, oppl\u00e6ring, konfigurering, integrasjoner,\u00a0innlasting/konvertering av data, drift og vedlikehold, samt\u00a02/3-linje\u00a0brukerst\u00f8tte\u00a0for kanal\u00a0tale.\u00a0\u00a0Avtalen inneholder ogs\u00e5 opsjon p\u00e5 andre kanaler, funksjonalitet og mulighet for utvikling etter leveringsdag.","buyer":[{"id":"964338531","name":"Bergen kommune - Seksjon for digital transformasjon konsern (SDi)"}],"locationId":["NO0A2"],"placeOfPerformance":["Vestland"],"issueDate":"2025-12-09T13:10:04Z","deadline":null,"qualificationDeadline":null,"noticeType":"ANNOUNCEMENT_OF_CONCLUSION_OF_CONTRACT","allTypes":["ANNOUNCEMENT_OF_CONCLUSION_OF_CONTRACT","RESULT"],"allCpvCodes":["72000000","32524000","32542000","48000000","48100000","48510000","64214200","64216000","72212510","72300000","72400000","79000000","79500000","79510000","79512000","32000000","32500000","32520000","32540000","48500000","64000000","64200000","64210000","64214000","72200000","72210000","72212000","72212500"],"directCpvCodes":["72000000","32524000","32542000","48000000","48100000","48510000","64214200","64216000","72212510","72300000","72400000","79000000","79500000","79510000","79512000"],"parentCpvCodes":["32000000","32500000","32520000","32540000","48500000","64000000","64200000","64210000","64214000","72200000","72210000","72212000","72212500"],"noticeStatus":null,"allReceivedTenders":[{"type":"tenders","total":2},{"type":"t-esubm","total":0}],"preferredPublicationDateTed":null,"plannedDateTed":null,"competitionDocsUrl":null,"sentToTed":true,"regulationUrl":"https://lovdata.no/dokument/SF/forskrift/2016-08-12-974?q=foa","core":{"estimatedValue":null,"mainActivity":"gen-pub"},"awardedNames":["Telia Norge AS (Hovedenhet)"],"changeNotices":null,"limitedDataFlag":false,"publicationDate":"2025-12-10","tedId":"819475-2025","procurementTimeline":[{"id":"2025-101047","allType":["ANNOUNCEMENT_OF_COMPETITION","COMPETITION"],"publicationDate":"2025-01-24","selectedNotice":false},{"id":"2025-119631","allType":["ANNOUNCEMENT_OF_CONCLUSION_OF_CONTRACT","RESULT"],"publicationDate":"2025-12-10","selectedNotice":true}],"procurementStrategicLabels":[],"lotsNumber":1,"doffin_url":"https://doffin.no/notices/2025-119631"},"_meta":{"retrieved_at":"2026-09-14T21:27:08Z","language":"en","content_languages":["en"],"sources":[{"id":"doffin","name":"Doffin and TED","description":"Search Norwegian and European public procurement, notices and CPV codes.","cache_ttl_seconds":60}],"cache":{"hit":false,"stored_at":"2026-09-14T21:27:08Z","expires_at":"2026-09-14T21:28:08Z","ttl_seconds":60,"remaining_ttl_seconds":60,"age_seconds":0,"scope":"process"}},"_links":{"self":"https://allemannsdata.com/wiki/api/v1/anskaffelser/2025-119631","wiki":"https://allemannsdata.com/wiki/anskaffelse/2025-119631/","source":"https://allemannsdata.com/wiki/api/v1/kilder/doffin"}}