{"data":{"id":"2024-113604","eFormId":"9f66d03f-c809-49e5-a4ba-2345afbed7f3","procedureId":"61abb9f3-3d90-4205-807a-260b2f0d29b5","heading":"Kvalifisering: L\u00f8sning for Service Management til HEMIT HF","description":"Helse Midt-Norges teknologiforetak (Hemit) har som m\u00e5l \u00e5 anskaffe en l\u00f8sning for Service Management, et prosjekt for innf\u00f8ring av denne samt forvaltningstjenester i avtaleperioden.Service Management l\u00f8sningen skal inneholde funksjonalitet for Hemits saksbehandling av saker fra brukerne, interne drifts- og forvaltningsprosesser, og verkt\u00f8y for \u00e5 holde oversikt over utstyr, programvare og tjenester.L\u00f8sningen skal bidra til forbedret kundeservice for Hemits kunder gjennom:Mer brukervennlige l\u00f8sninger for sluttbrukere og saksbehandlereForbedret oversikt over utstyr, programvare og tjenesterRaskere l\u00f8sning p\u00e5 saker, forbedret orkestrering og automatisering ved hjelp av kunstig intelligensForbedret saksflyt mellom Kunden og leverand\u00f8rer/samarbeidspartnereL\u00f8sningens fleksibilitet i \u00e5 tilpasses til nye og endrede behov i organisasjoneneL\u00f8sningen som anskaffes m\u00e5 gi mulighet for at Hemit, etter oppl\u00e6ring som inng\u00e5r i leverand\u00f8rens leveranser, med egne medarbeidere kan drive kontinuerlig forbedring og utvide plattformens bruk til nye omr\u00e5der, blant annet ved funksjonalitet for Low-Code/No-Code.","buyer":[{"id":"916879067","name":"SYKEHUSINNKJ\u00d8P HF"}],"locationId":["anyw"],"placeOfPerformance":["Ikke stedbunden"],"issueDate":"2024-09-24T12:40:24Z","deadline":"2024-10-18T10:00:00Z","qualificationDeadline":"2024-10-18T10:00:00Z","noticeType":"ANNOUNCEMENT_OF_COMPETITION","allTypes":["ANNOUNCEMENT_OF_COMPETITION","COMPETITION"],"allCpvCodes":["72000000","48100000","48151000","48400000","48460000","72200000","72230000","72260000","72600000","48000000","48150000"],"directCpvCodes":["72000000","48100000","48151000","48400000","48460000","72200000","72230000","72260000","72600000"],"parentCpvCodes":["48000000","48150000"],"noticeStatus":"EXPIRED","allReceivedTenders":null,"preferredPublicationDateTed":null,"plannedDateTed":null,"competitionDocsUrl":"https://permalink.mercell.com/235763804.aspx","sentToTed":true,"regulationUrl":"https://lovdata.no/dokument/SF/forskrift/2016-08-12-974?q=foa","core":{"estimatedValue":{"amount":130000000.0,"code":"NOK","fullLocalizedText":"1.3E8 NOK"},"mainActivity":"health"},"awardedNames":[],"changeNotices":[{"id":"2024-113604","changedNoticeId":"d344a99f-bed4-40c6-8c13-4a5baf1b29cc-01","issueDate":"2024-09-24T12:40:24Z","selectedNotice":true,"eformId":"9f66d03f-c809-49e5-a4ba-2345afbed7f3"},{"id":"2024-113129","changedNoticeId":"0a13e00a-3a81-44a0-af56-a36aa0089146-01","issueDate":"2024-09-16T08:39:25Z","selectedNotice":false,"eformId":"d344a99f-bed4-40c6-8c13-4a5baf1b29cc"},{"id":"2024-113093","changedNoticeId":null,"issueDate":"2024-09-13T08:48:02Z","selectedNotice":false,"eformId":"0a13e00a-3a81-44a0-af56-a36aa0089146"}],"limitedDataFlag":false,"publicationDate":"2024-09-24","tedId":"580520-2024","procurementTimeline":[{"id":"2024-113093","allType":["ANNOUNCEMENT_OF_COMPETITION","COMPETITION"],"publicationDate":"2024-09-16","selectedNotice":false},{"id":"2024-113129","allType":["ANNOUNCEMENT_OF_COMPETITION","COMPETITION"],"publicationDate":"2024-09-16","selectedNotice":false},{"id":"2024-113604","allType":["ANNOUNCEMENT_OF_COMPETITION","COMPETITION"],"publicationDate":"2024-09-24","selectedNotice":true}],"procurementStrategicLabels":[],"lotsNumber":1,"doffin_url":"https://doffin.no/notices/2024-113604"},"_meta":{"retrieved_at":"2026-11-04T10:57:28Z","language":"en","content_languages":["en"],"sources":[{"id":"doffin","name":"Doffin and TED","description":"Search Norwegian and European public procurement, notices and CPV codes.","cache_ttl_seconds":60}],"cache":{"hit":false,"stored_at":"2026-11-04T10:57:28Z","expires_at":"2026-11-04T10:58:28Z","ttl_seconds":60,"remaining_ttl_seconds":60,"age_seconds":0,"scope":"process"}},"_links":{"self":"https://allemannsdata.com/wiki/api/v1/anskaffelser/2024-113604","wiki":"https://allemannsdata.com/wiki/anskaffelse/2024-113604/","source":"https://allemannsdata.com/wiki/api/v1/kilder/doffin"}}
