{"data":{"id":"2024-109717","eFormId":"240c11ef-3dc6-4057-af47-4261ff4105a8","procedureId":"3ac6518b-cf58-48d2-af31-5b22a266c344","heading":"Anskaffelse av sentralbord-/kontaktsenterl\u00f8sning","description":"Oslo kommune har behov for \u00e5 sikre en effektiv og fremtidsrettet m\u00e5te \u00e5 kommunisere med innbyggerne. Derfor skal kommunen n\u00e5 anskaffe en ny kontaktsenterl\u00f8sning.   For \u00e5 ivareta videre vekst og behov for ny funksjonalitet er det behov for en kontaktsenterl\u00f8sning som blir levert Kunden som en komplett tjeneste (SaaS).\n\nAvtalen skal dekke Kundens behov for sentralbord- og kontaktsenterl\u00f8sninger, med tilh\u00f8rende bemanningsplanleggingsverkt\u00f8y, i dag og fremover.","buyer":[{"id":"971183675","name":"Oslo kommune v/ Utviklings- og kompetanseetaten"}],"locationId":["anyw"],"placeOfPerformance":["Ikke stedbunden"],"issueDate":"2024-06-25T06:03:04Z","deadline":null,"qualificationDeadline":null,"noticeType":"ANNOUNCEMENT_OF_CONCLUSION_OF_CONTRACT","allTypes":["ANNOUNCEMENT_OF_CONCLUSION_OF_CONTRACT","RESULT"],"allCpvCodes":["79512000","32543000","32573000","48510000","50334400","51300000","64214200","72000000","72212211","72212510","72212511","79000000","79500000","79510000","32000000","32500000","32540000","32570000","48000000","48500000","50000000","50300000","50330000","50334000","51000000","64000000","64200000","64210000","64214000","72200000","72210000","72212000","72212200","72212210","72212500"],"directCpvCodes":["79512000","32543000","32573000","48510000","50334400","51300000","64214200","72000000","72212211","72212510","72212511"],"parentCpvCodes":["79000000","79500000","79510000","32000000","32500000","32540000","32570000","48000000","48500000","50000000","50300000","50330000","50334000","51000000","64000000","64200000","64210000","64214000","72200000","72210000","72212000","72212200","72212210","72212500"],"noticeStatus":null,"allReceivedTenders":[{"type":"tenders","total":0},{"type":"t-esubm","total":5}],"preferredPublicationDateTed":null,"plannedDateTed":null,"competitionDocsUrl":null,"sentToTed":true,"regulationUrl":"https://lovdata.no/dokument/SF/forskrift/2016-08-12-974?q=foa","core":{"estimatedValue":{"amount":19000000.0,"code":"NOK","fullLocalizedText":"1.9E7 NOK"},"mainActivity":"gen-pub"},"awardedNames":["Zisson AS"],"changeNotices":null,"limitedDataFlag":false,"publicationDate":"2024-06-26","tedId":"377157-2024","procurementTimeline":[{"id":"2023-102124","allType":["ANNOUNCEMENT_OF_COMPETITION","COMPETITION"],"publicationDate":"2023-12-12","selectedNotice":false},{"id":"2024-109717","allType":["ANNOUNCEMENT_OF_CONCLUSION_OF_CONTRACT","RESULT"],"publicationDate":"2024-06-26","selectedNotice":true}],"procurementStrategicLabels":[],"lotsNumber":1,"doffin_url":"https://doffin.no/notices/2024-109717"},"_meta":{"retrieved_at":"2026-10-28T11:21:25Z","language":"en","content_languages":["en"],"sources":[{"id":"doffin","name":"Doffin and TED","description":"Search Norwegian and European public procurement, notices and CPV codes.","cache_ttl_seconds":60}],"cache":{"hit":false,"stored_at":"2026-10-28T11:21:25Z","expires_at":"2026-10-28T11:22:25Z","ttl_seconds":60,"remaining_ttl_seconds":60,"age_seconds":0,"scope":"process"}},"_links":{"self":"https://allemannsdata.com/wiki/api/v1/anskaffelser/2024-109717","wiki":"https://allemannsdata.com/wiki/anskaffelse/2024-109717/","source":"https://allemannsdata.com/wiki/api/v1/kilder/doffin"}}
